How to get paid & fees

Zaina -

Getting Paid

To sell and get paid, you must connect your Depop to a PayPal account. (Click here to learn how to connect accounts.) 

When you make a sale, the money is sent securely to the PayPal account you've connected to Depop. You can leave the money there to use for future PayPal transactions, or you can transfer it to your bank account.

If you sold an item and can't see the payment in your PayPal account, this could be due to a few reasons:

1. The payment is sitting uncleared in your PayPal account. This normally happens when your PayPal account needs verification, and means you need to provide PayPal with more account details, specifically your banking account.

2. The payment hasn't cleared yet. This happens when the buyer pays via credit card, which PayPal treats as an 'eCheque'. eCheques usually take longer to clear than direct PayPal payments, so please allow 7-14 business days for this to clear. If you're not sure what method your buyer checked out with, feel free to send them a friendly message and ask.

3. The user has intentionally cancelled the payment through their PayPal account after completing the transaction on Depop. If this is the case, our Community Support team is here to help: support@depop.com.

Please note: shipping your item(s) before the funds have cleared will void your Seller Protection, so always wait until the funds have cleared in your account before sending off your item.

Fee structure

Depop takes a 10% selling fee per transaction. This fee is deducted from your available PayPal balance when you make a sale, and is listed as a separate transaction from the sale proceeds deposited into your PayPal account. Because not all payment methods clear in PayPal at the same time (see above for common reasons why), our selling fee may be taken before the funds have been deposited in your account.

Please note: If there is not enough money available in your PayPal account to cover the Depop fee, it will be taken from your funding source, i.e. the bank or checking account connected to your PayPal.

PayPal’s selling fee is dependent on your country (see chart below). PayPal takes this fee from the total amount deposited into your PayPal account.  

Fees
UK EUR US

Depop fee: 10% of total transaction

PayPal fee: 3.4% of total transaction + £0.20

PayPal fee: 3.4% of total transaction + €0.35

PayPal fee: 2.9% + $0.30

 


Transactions in seller's PayPal, in relation to the shipping method used:

What you will see in PayPal
Arrange my own shipping USPS shipping - Buyer pays (US only) USPS shipping - Seller pays (US only)

Money in

Item price + shipping cost - PayPal's selling fee deposited into your PayPal account

Item price + cost of shipping label - PayPal's selling fee deposited into your PayPal account

 

Item price + cost of shipping label - PayPal's selling fee deposited into your PayPal account 

 

Money out

Depop fee taken from available PayPal balance

10% of total transaction (item price + shipping cost)

Depop fee + cost of label taken from available PayPal balance

10% of item price

Depop fee + cost of label taken from available PayPal balance

10% of item price

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